Shipping policy

Effective Date: September 15, 2026

Thank you for shopping with Kreations by Jeter! We work hard to prepare and ship your order as quickly as possible.

Order Processing

Orders for in-stock merchandise are typically processed within [X–X business days] after the order is placed.

Custom orders may require additional processing time because each order is created specifically for the customer. Estimated production times will be communicated during the custom-order process.

Orders are not typically processed or shipped on weekends or holidays.

Shipping Methods

Available shipping options and costs will be displayed at checkout based on your order and shipping destination.

Current shipping options include:

USPS / UPS / FedEx /
Standard Shipping — estimated 3-5 business days
Expedited Shipping — if available

Shipping times are estimates and are not guaranteed unless a guaranteed delivery service is specifically selected and offered.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the shipping method, order size, and destination.

Any applicable free-shipping promotions will be clearly stated on our website.

Order Tracking

When your order ships, you will receive a shipping confirmation email containing tracking information when tracking is available.

Please allow some time for the carrier's tracking information to update after your order has shipped.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

Kreations by Jeter is not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, incorrect addresses, or other circumstances outside of our reasonable control.

If your package appears to be lost or significantly delayed, please contact us and we will work with you to determine the appropriate next steps.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damaged package and merchandise.

We will review the situation and determine the appropriate resolution.

Custom Orders

Custom orders may have different processing and delivery timelines than standard products.

Because custom merchandise is created specifically for each customer, production will generally begin after the design and order details have been confirmed.

Customers should allow additional time for custom orders.

If you have a specific deadline for your custom order, please let us know before placing the order so we can determine whether the requested date can be accommodated.